At FIAMO, your satisfaction is our priority. Whether you need assistance with an order have a question about our products or require help with returns our support team is ready to assist you every step of the way.
1. Contact Preferences & Response Times
We are committed to providing timely and helpful support across multiple channels:
Phone Support
We aim to answer all calls during business hours.
If we miss your call please leave a voicemail. If you do not receive a callback within 24 hours we encourage you to email us for faster assistance.
Email Support
We typically respond within 24 business hours (Monday to Friday).
You may email us anytime at support@fiamo.store
Live Chat Support
When visiting our website feel free to use our live chat feature.
Messages are usually answered within 24 hours on business days.
Response Time
Our goal is to respond to all inquiries within 24 hours Monday to Friday.
2. Holiday Closures
Please note that our response times may be delayed by up to 24 hours during U.S. public holidays.
We observe the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
3. Contact Information
Business Name: FIAMO
Email: support@fiamo.store
Phone: +16264449700
Address: 9654 Lower Azusa Rd, Temple City, California 91780, United States
Business Hours: Monday Friday, 9:00 AM – 5:00 PM