Welcome to FIAMO. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect use store and protect your information when you visit our website make a purchase or interact with us.
By using our site you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a seamless shopping experience and to improve our services.
A. Information You Provide Directly
Personal Identifiers: Your name, shipping and billing address, email address, and phone number when you create an account, place an order, or contact us.
Payment Information: Payment details such as credit/debit card numbers or PayPal accounts.
Note: Payments are processed by secure third-party providers (e.g., PayPal, Stripe). We do not store your full payment details.
Communication Records: Emails support requests or phone call details when you contact us.
B. Information Collected Automatically
Device & Usage Data: IP address, browser type operating system referring URLs and pages visited.
Cookies & Tracking Technologies: Used to enhance your experience remember your preferences and analyze site traffic. You can adjust cookie settings in your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders: Manage payment shipping and delivery of your purchases.
To Communicate: Provide customer support respond to inquiries and send order confirmations or updates.
To Improve Services: Analyze customer behavior to enhance product offerings website usability and marketing.
For Marketing (with your consent): Send promotional offers and newsletters. You may opt out at any time.
For Security & Fraud Prevention: Protect our website and business from fraud unauthorized access and misuse.
3. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share data only in these cases:
Service Providers: Shipping carriers (USPS, FedEx, UPS), payment processors (Stripe, PayPal), and email marketing tools.
Legal Obligations: When required by law court order or government authority.
4. Google Services & Analytics
We may use Google Analytics and advertising platforms including Google Shopping to understand customer behavior and show our products to relevant audiences. Data collected is aggregated and anonymized wherever possible.
5. Data Security
We use SSL encryption and secure servers to protect your information.
Please note: While we take strong precautions, no online transmission is 100% secure.
6. Your Privacy Rights
You have full control over your personal data. Depending on your location, your rights include:
Access & Correction: You may access and update your personal details in your account or by contacting us.
Data Deletion: You can request deletion of your personal information at any time.
Data Portability: You may request a copy of the data we hold about you in a portable format.
Marketing Opt-Out: You can unsubscribe from marketing emails at any time via the unsubscribe link.
Cookie Controls: You can block or delete cookies through your browser settings.
To exercise these rights please contact us using the details below.
7. Children Privacy
Our website is not directed to children under 13. We do not knowingly collect data from children. If we learn we have personal data from a child, we will delete it immediately.
8. Updates to This Privacy Policy
We may update this policy periodically for operational legal or regulatory reasons. Updates will be posted here with a revised Last Updated date.
9. Contact Us
For questions concerns or privacy requests contact us:
Business Name: FIAMO
Email: support@fiamo.store
Phone: +16264449700
Address: 9654 Lower Azusa Rd, Temple City, California 91780, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM